Learner Guide-SITXCCS015 Enhance customer service experiences PSP Core units MSMENV272 Participate in

Core units MSMENV272 Participate in environmentally sustainable work practices MSMSUP102 Communicate in the workplace MSMSUP106 Work in a team MSFFM2013 Use furniture making sector hand and power tools MSFGN2001 Make measurements and calculations MSFGN2004 Prepare simple scale drawings by hand MSMWHS200 Work safely Elective units CPCWHS1001 Work safely in the construction industry MEM16008 Interact with computing technology MSAPMSUP201A Receive or despatch goods MSMSUP240 Undertake minor maintenance MSMSUP273 Handle goods MSFKB2004 Provide assistance in cabinet installation MSFFM2016 Join solid timber MSFFM2015 Apply sheet laminates by hand * We can develop additional elective units that are not listed on request (Please contact us for further information)

Units of competency SITTPPD008 Develop tourism products SITTPPD007 Research and analyse tourism data BSBMKG605 Evaluate international marketing opportunities * We can develop additional elective units that are not listed on request (Please contact us for further information)

Units of competency CHCCCS019 Recognise and respond to crisis situations CHCCCS028 Provide client-centred support to people in crisis CHCCCS003 Increase the safety of individuals at risk of suicide * We can develop additional elective units that are not listed on request (Please contact us for further information)

Core units BSBWHS605 Develop

Learner Guide-SITXCCS015 Enhance customer service experiences PSP Core units MSMENV272 Participate inOur learner guides contain everything you need to begin training your learners. The learner guides have been aligned to learner cohorts, industry needs and ACSF indicated levels. In order to achieve this, we have conducted: Industry consultation Robust validations Assessment of best practice holistic delivery We provide all documents to you in Microsoft Word format, so you can easily customise them as required. You are free to rebrand and reproduce